Banks must adapt to changing customer needs to remain competitive: CEA | Banking

The CEA highlighted the crucial role of agriculture as a driver of economic growth. | Representative image

Centre’s Chief Economic Adviser V Anantha Nageswaran said banks would have to adapt to changing customer preferences and market dynamics to remain competitive.

He highlighted the crucial role of agriculture in boosting economic growth at an event organised by public sector Indian Bank here on Saturday.

In his remarks on the topic “Indian Economy and Banking: Growth and Trends”, Nageswaran highlighted the importance of technological advancements in driving growth and innovation in the industry.

The CEA, in a press release issued by the Bank, emphasized the need for banks to adapt to changing customer preferences and market dynamics in order to remain competitive.

He praised the Indian Bank for its efforts to invest in knowledge sharing and excellence and lauded its initiative under the MSME Prerana programme, which aims to empower entrepreneurs.

In his address, Indian Bank Managing Director and CEO SL Jain said, “We are delighted to have Dr Nageswaran share his insights on the Indian economy and its implications for the banking sector.”

The interaction will undoubtedly benefit all participants and help them better understand the challenges and opportunities facing the industry, he added.

(Only the headline and image of this report may have been reworked by Business Standard staff; the rest of the content is auto-generated from a syndicated feed.)

First published: September 15, 2024 | 12:10 pm IS

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