The company signed the agreement with Golden Arches Development Corporation (GADC), headed by George Yang and owner of the master McDonald’s franchise in the Philippines. This partnership is TCS’ first with the fast food chain in the APAC region and aims to standardize and digitize IT operations across its outlets in the Philippines, the company said.
TCS will implement an advanced upgrade of McDonald’s Philippines’ current systems to the cloud (SAP S/4HANA on RISE), the company said. Leveraging its deep industry experience and contextual knowledge in SAP-led enterprise systems transformation, TCS will upgrade the franchisee’s IT infrastructure, resulting in better insights, improved decision making and optimized operational performance, it added.
“Implementing SAP S/4HANA at RISE will give us greater agility through data-driven insights, allowing us to continuously improve the experience of our customers and employees,” said Margot Torres, CEO of GADC.
TCS will also future-proof GADC’s processes to support its growth plan. Through SAP’s Business Technology Platform (BTP), TCS will provide development of integration services spanning application development, automation, data analytics and artificial intelligence, the company said.
“By leveraging the advanced capabilities of SAP S/4HANA and the innovative potential of SAP BTP, we aim to improve McDonald’s operational efficiency and customer experience, to achieve innovation and business excellence,” said Shiju Varghese, Country Manager, TCS Philippines.
TCS said it will also integrate other SAP capabilities to ensure end-to-end automation and data management solutions tailored to GADC’s needs. These integrations will significantly enhance the fast-food chain’s competency in financial management, material management, enterprise asset management, project management, sales and distribution, user interface and master data management, it added.
“Implementing SAP S/4HANA at RISE will enable them to leverage cutting-edge technology, ensuring McDonald’s stays ahead in the rapidly evolving foodservice industry,” said Rudy Abrahams, President and Managing Director, SAP Philippines.
TCS has been operating in the Philippines since 2008 and has over 5,000 employees in the country. The company claims to support clients in sectors such as telecommunications, finance, banking, real estate and airlines. It added that it has also been recognized as one of the Philippines’ best employers from 2017 to 2024.
TCS shares were trading 3.12% lower at ₹4,365 apiece at 12:15 pm on Wednesday, September 16. The stock has gained 14.5% this year so far and 21.02% in the past 12 months.
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