Emphasizing its commitment to resolve the issue, IndiGo said its team was working effortlessly. | Photo: Shutterstock
Hours after facing a nationwide system slowdown, IndiGo Airlines on Saturday said its airport services have been “effectively” relaxed, although full normalcy may take some time.
The travel advisory reads: “Our airport systems are up and running and our airport services have been effectively relaxed. However, we kindly ask for your understanding as we work to restore our other applications. While it may take a little time to achieve full normality, we hope to provide you with a smooth experience soon. Thank you for your understanding and patience.”
Earlier today, IndiGo said it is facing a temporary system slowdown across its network, which is impacting its website and bookings; however, it assured its customers of the “best possible assistance and support.” The disruption has led to increased wait times, including slower check-ins and longer queues at the airport.
In a social media post on , including slower and longer check-ins.” queues at the airport Our airport team is available and fully dedicated to helping everyone and ensuring a smooth journey. Please be assured that we are working diligently to restore stability and normalcy as quickly as possible. We are sorry for the inconvenience caused and appreciate your understanding and patience. during this time.
Emphasizing its commitment to resolve the issue, IndiGo said its team was working “effortlessly” to provide assistance and support to customers affected by the current system outage.
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First published: October 5, 2024 | 22:35 IS
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