Gurugram: Zomato CEO Deepinder Goyal, who was doing food deliveries, recently shared his experience on social media when he was denied entry at the main entrance of Gurgaon Mall while delivering food. Zomato co-founder Deepinder Goyal took to his social media account to share his experience on how shopping malls and food delivery companies need to work closely to create a more humane environment for their food delivery partners and a seamless delivery experience for customers.
Zomato The CEO was denied entry to the shopping center
Deepinder Goyal shared his experience on his Instagram account and said, ‘Here’ what happened during the second order I delivered. We reached Ambience Mall in Gurugram to pick up the order from Haldiram’s. They told us to take the other entrance and realized they were asking me to go upstairs. I entered through the main entrance again to make sure there are no elevators for the delivery partners. I went up the stairs to the third floor and realized that we can’t enter the mall and have to wait on the stairs to receive orders.
Goyal added, “I relaxed with my fellow delivery boys and at the same time received valuable feedback from them.” I was finally able to sneak in to pick up the order when the guard at the stairs “took a little break.”
Deepinder also shared a caption that reads, “During my second order, I realized that we need to work more closely with malls to improve working conditions for all delivery partners.” And shopping centers must also be more humane with delivery partners. What do you think?’
Zomato CEO Deepinder Goyal Viral
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Netizens reacted sharply to Deepinder Goyal’s viral video talking about the realities of delivery and the shameful conditions these delivery agents work under. One user says: ‘As I noticed, not only the mall, but they are also being treated like what they see. in the video in the usual restaurant.
Another viewer says, “It was a great idea to become a delivery partner from day one to experience their struggle.” Now you know what is right and what is wrong. “I hope you do everything you can to make their (delivery partners’) lives easier.”
One more user says: ‘Please make sure the kai guards at the mall behave properly with the delivery guy… Some of the guards at the restaurant are very rude; They put pressure on us while taking the order, even if the order is delayed.’
the video of Zomato CEO Deepinder Goyal is going viral on social media, leaving many questions in mind about the rigorous working conditions of food delivery agents and the VIP culture that still exists.
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