Are Samsung and Xiaomi hiding deals with Amazon and Flipkart? What India’s watchdog uncovered

India’s Competition Commission accuses Samsung, Xiaomi, Amazon and Flipkart of antitrust violations.

The Competition Commission of India (CCI) has accused major smartphone makers and e-commerce platforms of violating antitrust laws. Reuters reports that Samsung, Xiaomiand other smartphone companies have been implicated in a scheme involving exclusive product launches with e-commerce giants. Amazon and FlipkartThis alleged collusion could have far-reaching implications for the companies involved and the Indian market.

The accusations

According to the CCI’s extensive investigations, both Amazon and Flipkart have violated competition laws by favouring certain sellers on their platforms. These reports, dated August 9 and seen by Reuters, accuse the e-commerce giants of giving preferential treatment to specific sellers, prioritising their listings and offering significant discounts that hurt other businesses. The reports detail how these practices created an unfair market environment, harming competitors and impacting consumers.

The CCI’s findings are particularly worrying for the smartphone industry. The investigation has revealed that Indian units of major smartphone brands, including Samsung, Xiaomi, Motorola, Realme and OnePlus, have entered into exclusive launch agreements with Amazon and Flipkart. These agreements allegedly allowed these platforms to be the exclusive distributors of new phone models for extended periods, thereby stifling competition and restricting consumer choice.

Impact on businesses and consumers

Reports highlight that these exclusivity deals have not only hurt other sellers on these platforms, but have also negatively affected brick-and-mortar retailers. Small and local merchants have been particularly hurt, as they have often had to wait longer for new phone models, leading to a loss of customers to online platforms. This issue highlights a broader problem where online giants can undermine traditional retail stores.

How the research developed

The CCI investigation into these practices began in 2020 following a complaint by the All India Traders Confederation, an organisation representing millions of small retailers across India. The investigation has now been expanded and the CCI has demanded that the smartphone companies involved submit their financial records for the past three financial years. This scrutiny is aimed at uncovering the extent of the alleged anti-competitive conduct and determining any financial impact on the market.

The market context

The Indian e-commerce market is booming and is projected to surpass $160 billion by 2028, up from $57-60 billion in 2023. This growth presents a lucrative opportunity for companies like Amazon and Flipkart. However, the current allegations highlight the challenges of balancing competitive practices and tapping into the market’s potential.

Potential consequences

The CCI is expected to review the objections of the parties involved in the coming weeks. Depending on the outcome, the commission could impose fines and order changes in business practices. These measures could significantly alter the way Amazon, Flipkart and smartphone companies operate in the Indian market.



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