In 2012, Neeraj Tiwari, fresh out of his academic years, found himself navigating the challenging landscape of job Interviews.
Despite her qualifications, she repeatedly encountered the all-too-common diplomatic rejection from HR departments: “We’ll call you.”
Instead of wasting more time on endless interviews, he decided to forge his own path.
The decision led to the founding of HiTech Human Capital (India) Ltd (HHCiL). What started as a response to a personal frustration soon became a mission to create opportunities not only for himself but for many others.
HHCiL’s journey from a modest sole proprietorship to a public limited company was not as easy as it might seem. Starting with just 10 employees and a seed capital of Rs 50,000, Neeraj faced numerous challenges in the initial years. Convincing clients to trust a new company in the competitive security and facilities management sector was no easy task.
However, Neeraj and his team embraced these challenges and turned every obstacle into an opportunity for growth. Their relentless focus on delivering quality services earned them a reputation and word of mouth became their most powerful marketing tool.
In 2015, this commitment paid off and allowed HHCiL to become a limited company. The company didn’t stop there; it continued to diversify its service offering in 2018, expanding into payroll management, facilities management, and more.
The company’s resilience was particularly evident during the post-COVID era, when it adopted a go-to-market strategy that expanded its operations to 12 states with more than 4,000 employees.
In 2023, HHCiL achieved another important milestone by becoming a public limited company.
HHCiL Offers
HHCiL offers a wide range of services, including security solutions, facilities management, payroll management, safety and fire training, electronic solutions, corporate risk management and background checks.
Each of these services is designed to meet the unique needs of its clients, meeting the highest standards of quality and efficiency.
HHCiL Security Services They are particularly robust and staffed by highly trained personnel, including security officers, supervisors and guards, many of whom come from defence and paramilitary backgrounds.
These personnel are not only versed in security routines and procedures, but also in first aid, workplace intelligence, and confidential consultations. These security solutions are designed to ensure that clients receive the highest level of protection, with disciplined, well-trained personnel with in-depth knowledge of security protocols.
The company, which complies with the guidelines of the Private Security Agencies Regulation Act (PSARA), ensures that all guards are fully trained to handle potential threats. Ongoing on-the-job training (OJT) further equips them to respond effectively in real-world situations.
In the area of facilities management, HHCiL revolutionizes workspaces through comprehensive solutions including cleaning, pantry maintenance, janitorial and pest control.
These services are designed to streamline the operations of public and private organisations by offering cost-effective and efficient solutions. HHCiL’s presence across the country ensures that businesses across India can benefit from its expertise, whether they are in corporates, government organisations or large office complexes.
Payroll management It can be a complex and time-consuming task, especially in today’s globalized world. HHCiL Payroll Management Services Simplify this process by ensuring accurate and timely payment of employees and taxes.
The company’s approach includes managing attendance, benefits, deductions, and tax compliance, all tailored to the specific needs of businesses operating across multiple countries. This not only helps reduce operational risks, but also maintains employee satisfaction by ensuring fair and timely compensation.
HHCiL prioritizes safety and its Fire and Safety Training programs They are designed to equip people with the skills necessary to handle fire-related emergencies.
The company offers comprehensive training including the installation of fire alarm systems, fire suppression systems and the development of emergency evacuation plans. HHCiL’s fire risk assessments and 24/7 emergency response services further enhance the safety of its clients.
In today’s digital age, electronic security It is more important than ever. HHCiL offers advanced electronic security solutions, including access control, video surveillance and intrusion detection systems.
These technologies are designed to protect businesses from potential threats, ensuring their operations run smoothly and securely.
Navigating the complexities of risk in today’s business environment requires a strategic approach. HHCIL Corporate Risk Management services Provide companies with the tools necessary to effectively manage financial and operational risks.
The company’s approach includes identifying, assessing and managing risks, with the goal of minimizing costs and maximizing value. This risk management expertise helps companies stay resilient in the face of uncertainty.
Trust and integrity are crucial in any business relationship and HHCiL Background Check The services ensure that organizations can make informed decisions when hiring or partnering with people.
The company conducts comprehensive checks on employment history, educational credentials, criminal records, references and identities, providing clients with reliable and comprehensive screening solutions.
HHCiL Financial Performance
HHCiL has consistently delivered strong financial results, with average revenue growth of 38% and profit after tax (PAT) of 20% year-over-year.
Unlike other companies in this sector, the company achieved this growth without relying heavily on aggressive marketing or business development efforts.
The company’s strategy of diversifying its customer base across different sectors ensures it remains adaptable and resilient.
With a client base of over 250 organizations, HHCiL emphasizes timely and accurate legal compliance and continuous monitoring through monthly feedback, ensuring clients receive the best possible service.
“In India, the private security and facility management sectors have huge potential and business opportunity as they are essential services that are needed everywhere. These industries provide employment to over 10 million people across the country and contribute approximately 23% to the country’s GDP. However, we have observed price cutting and unfair competition practices that have the potential to hamper the growth and sustainability of the sector,” said Neeraj Tiwari, Founder and CEO, HCCiL.
Looking ahead, HHCiL is targeting an IPO by FY2027-28, with a revenue target of 1,000 crore rupees by March 2027.
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