Information systems partners with Nvidia: Information systems has announced a partnership with Nvidia. As part of this partnership, the two companies will work together to develop generative AI-based solutions for telecom companies. Infosys said that Infosys Topaz will be its first AI-based product that will leverage generative AI to deliver services, solutions, and platforms to telecom companies.
“Through our collaboration with NVIDIA, we are poised to unlock cutting-edge enterprise AI capabilities, helping global organizations improve business efficiency. By integrating NVIDIA’s advanced AI technologies with Information systems “With Topaz, we aim to transform network service design, NOC operations and contact center capabilities,” Anand Swaminathan, executive vice president and global industry head for communications, media and technology at Infosys, said today.
What is Information systems Topaz?
For the uninitiated, Information systems Topaz is powered by four of Nvidia’s generative AI solutions. These include Nvidia’s NIM inference microservices that offer community-based AI models and APIs, Nvidia NeMo which is an end-to-end platform for developing custom generative AI models, Nvidia NeMo Guardrails that enables customization and deployment of domain-specific LLM models, and Nvidia Riva that can be used to build real-time conversational AI pipelines for real-time transcription and translation for call center agents. Simply put, Infosys Topaz is an amalgamation of all these solutions.
What will it be like? Information systems Topaz benefits for companies?
Information systems He said he has developed three generative AI solutions based on Infosys Topaz. These solutions are:
— TOSCA Network Service Design: Uses NVIDIA generative AI to create and customize TOSCA (Topology and Orchestration Specification for Cloud Applications) templates to streamline the network service design process.
— Information systems Cortex: A contact center transformation platform powered by generative AI, it creates realistic customer simulations so trainee agents can practice their skills in a fully immersive environment.
— An intelligent network operations center powered by Nvidia generative AI enables network engineers and network operations experts to troubleshoot issues faster and more accurately.
These solutions will increase efficiency and productivity and improve the overall contact center agent training experience by optimizing the end-to-end generative AI process and inference costs.
Disclaimer:
The information contained in this post is for general information purposes only. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the post for any purpose.
We respect the intellectual property rights of content creators. If you are the owner of any material featured on our website and have concerns about its use, please contact us. We are committed to addressing any copyright issues promptly and will remove any material within 2 days of receiving a request from the rightful owner.