Passport, Indian passport (Photo: Shutterstock)
The passport application website will be unavailable for scheduled technical maintenance from 20:00 hours on 29 August to 06:00 hours on 2 September 2024. At this time, the Passport Seva portal will not be accessible to the public and government authorities including the Ministry of External Affairs and Regional Passport Offices. Appointments at passport offices on 30 August will be rescheduled.
Impact of downtime
The maintenance will affect all users of the Passport Seva portal, meaning they will not be able to book new appointments, check the status of their applications or access any other services offered through the site. Applicants will receive SMS notifications about the rescheduling of their appointments.
“The Passport Seva portal will be unavailable due to technical maintenance from Thursday, 29th August 2024, at 20:00 hrs IST to Monday, 2nd September, at 06:00 hrs IST. The system will be unavailable during this period for the citizens and all MEA/RPO/BOI/ISP/DoP/Police authorities. Appointments already booked for 30th August 2024 will be rescheduled accordingly and applicants will be informed,” a note on the Passport Seva portal read.
Reasons for maintenance
Scheduled maintenance is intended to improve the performance and reliability of the Passport Seva portal. These updates are essential to ensure that the system can handle the increasing volume of requests and deliver a smoother user experience.
Applicants requiring immediate assistance may contact Regional Passport Offices by email or phone, but response time may be slower than usual due to ongoing maintenance.
How to apply for a passport
Visit the Passport Seva website and click on the “Register Now” link on the homepage.
After registering, log in to the portal using your credentials.
Choose whether you are applying for a new passport or reissuing an existing one.
Fill in the required details in the online application form.
After submitting the form, click on the ‘Pay & Book Appointment’ link to book your appointment at a Passport Seva Kendra (PSK) or Regional Passport Office (RPO). Online payment is mandatory for booking appointments, which can be made using credit/debit card, internet banking or UPI.
After scheduling, print the application receipt, which contains your Application Reference Number (ARN) and appointment details.
On the day of your appointment, please go to the PSK or RPO with the required original documents.
First published: August 29, 2024 | 11:13 a.m. IS
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