Nearly two dozen women run GCCs in India. Featured leaders include Lalitha Indrakanti of Jaguar Land Rover Technology & Business Services, Sirisha Voruganti of Lloyds Technology Center India, Uma Ratnam Krishnan of Optum India, Mamatha Madireddy of HSBC India Global Service Centers, Kalavathi GV of Siemens Healthineers and Anuprita Bhattacharya of Merck ITEM. Center.
“Today, the emergence of women leaders and their contributions, specifically in the GCC countries, were clearly visible. Women were not just participants, but increasingly became key decision makers, driving innovation and inclusive cultures. They brought unique leadership styles that emphasize collaboration and resilience, critical qualities in today’s complex business environment,” said Lalitha Indrakanti.
However, biases persist. Sreema Nallasivam, CEO of Metro Business Solution Centre, shared her encounters with bias early in her career. She recalled a senior leader telling her: “You’re a woman, you’re young. Neither is a compliment; it shouldn’t matter if I’m a woman or a young man.” She also said that a colleague suggested that her success was due to something unrelated to her abilities, saying: “if he also wore a short skirt, he would also become a director.”
On a recruiting trip with his team, Nallasivam accompanied seven European male colleagues, all over 50 years old. She was confused with roles such as assistant or human resources manager, not team leader. Despite these challenges, women leaders are succeeding in the GCC.
A Nasscom-Zinnov report showed that over 6,500 global roles have been set up in India in the last five years, with 1,100 women in those roles.(With ToI inputs)
Disclaimer:
The information contained in this post is for general information purposes only. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the post for any purpose.
We respect the intellectual property rights of content creators. If you are the owner of any material featured on our website and have concerns about its use, please contact us. We are committed to addressing any copyright issues promptly and will remove any material within 2 days of receiving a request from the rightful owner.