New Delhi: Vistara Airlines will cease operations from November 12 and will fly till November 11, before its merger with Air India. After November 11, all aircraft and crew of the airline will be shifted to Air India. But what will happen to the planned trips and tickets already booked after November 11?
Vistara has said that those who have already booked their tickets beyond November 11 will have their tickets transferred to Air India.
In an official communication, the airline said, “All customers who have already booked with Vistara for travel from 12th November 2024 onwards will have their tickets transferred to Air India and will soon receive communication via email and SMS regarding this change.”
Ticket bookings after November 12 from September 3 onwards will be redirected to Air India
From September 3, passengers wishing to book flights departing on or after November 12 through Vistara’s website will be progressively redirected to Air India’s website to complete the booking.
“All customers who have already booked Vistara flights after November 12 will automatically have their bookings converted to Air India flight numbers; this will happen in phases during September and customers will be informed individually when this happens,” Wilson said.
He said with regulatory approvals now in hand, the movement of aircraft and crew from Vistara’s Air Operator Certificate to Air India’s has been set for November 12.
“As we embark on the final stretch of this long and complicated process, let us maintain our focus and effort to ensure our collective customers and colleagues experience the smoothest transition possible,” Wilson said in the message.
With regulatory approvals in place, Air India chief Campbell Wilson today said November 12 has been set as the date for the transfer of Vistara aircraft and crew to Air India.
Vistara-Air India merger
Vistara, a joint venture between Tata Group and Singapore Airlines, will merge with Air India. Following the merger, the Singapore carrier will hold a 25.1 per cent stake in Tata Group-owned Air India.
The government has approved foreign direct investment by Singapore Airlines as part of the merger.
In a message to staff on Friday, Wilson said they are now entering the final stretch of the long and complicated merger process. The merger was announced in November 2022.
Wilson said that for Vistara flights starting November 12, flight numbers will change to those of Air India, although in almost all cases the aircraft, schedule and operating crew will not change until early 2025.
With contributions from PTI
Disclaimer:
The information contained in this post is for general information purposes only. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the post for any purpose.
We respect the intellectual property rights of content creators. If you are the owner of any material featured on our website and have concerns about its use, please contact us. We are committed to addressing any copyright issues promptly and will remove any material within 2 days of receiving a request from the rightful owner.